Privacy Policy | Qeepy
Effective date: 2026/09/26
Qeepy ("the Service") is operated by ShowHen Yoho Enterprise Co., Ltd. (Taiwan Business ID 95491391, "we" or "the Operator"). Questions about this policy can be sent to support@autoit.studio.
1. What we collect
Merchant accounts: email, name, and password hash (we never store or read your raw password).
Customers (queue tickets, waitlist): no name or phone number is required. We place a random cookie on your device; a hash of it is used to recognize "this device" (e.g. to prevent duplicate tickets), along with your ticket number and party size.
Technical logs: our main audit log only stores a truncated IP (first 3 octets of IPv4, first 48 bits of IPv6); the full IP is kept in a separate table and automatically deleted after 90 days. The device hash is cleared 90 days after the related ticket data ends. Operation logs (who did what, when) are kept permanently for security and audit purposes.
2. Cookies
We use: a login session cookie, a CSRF protection token, a device identifier (the hash above), and a language preference cookie. These are all required for the Service to function and are not used for ad tracking.
3. Purposes
We use your data only to: provide queue-calling / waitlist / reservation / pickup-notification services, prevent abuse (duplicate tickets, rate limiting), provide support and account management, and meet legal and security audit requirements. We do not sell your personal data.
4. Third parties
When you or a merchant opts into a specific notification channel, we plan to relay notifications through: Google, Meta (WhatsApp/Messenger), LINE, Telegram, Firebase, Resend (email), and SMS providers. We only send the necessary notification content (e.g. your ticket number and status) to that provider when you actively choose that channel.
5. International transfer
The third parties above may process data on servers outside Taiwan; we require reasonable safeguards from our partners.
6. Children
The Service is not specifically directed at children; merchants should not create accounts for children.
7. Your rights
You may request access to, correction of, or deletion of your personal data via support@autoit.studio; we will respond within 30 days. See the Data Deletion page for details.
8. Security
Passwords are always stored as bcrypt hashes; important actions are audit-logged; HTTPS is recommended.
9. Changes
If we change this policy, we will update the effective date on this page and announce material changes separately.
10. Contact us
Questions about this policy: support@autoit.studio.
Qeepy ("the Service") is operated by ShowHen Yoho Enterprise Co., Ltd. (Taiwan Business ID 95491391, "we" or "the Operator"). Questions about this policy can be sent to support@autoit.studio.
1. What we collect
Merchant accounts: email, name, and password hash (we never store or read your raw password).
Customers (queue tickets, waitlist): no name or phone number is required. We place a random cookie on your device; a hash of it is used to recognize "this device" (e.g. to prevent duplicate tickets), along with your ticket number and party size.
Technical logs: our main audit log only stores a truncated IP (first 3 octets of IPv4, first 48 bits of IPv6); the full IP is kept in a separate table and automatically deleted after 90 days. The device hash is cleared 90 days after the related ticket data ends. Operation logs (who did what, when) are kept permanently for security and audit purposes.
2. Cookies
We use: a login session cookie, a CSRF protection token, a device identifier (the hash above), and a language preference cookie. These are all required for the Service to function and are not used for ad tracking.
3. Purposes
We use your data only to: provide queue-calling / waitlist / reservation / pickup-notification services, prevent abuse (duplicate tickets, rate limiting), provide support and account management, and meet legal and security audit requirements. We do not sell your personal data.
4. Third parties
When you or a merchant opts into a specific notification channel, we plan to relay notifications through: Google, Meta (WhatsApp/Messenger), LINE, Telegram, Firebase, Resend (email), and SMS providers. We only send the necessary notification content (e.g. your ticket number and status) to that provider when you actively choose that channel.
5. International transfer
The third parties above may process data on servers outside Taiwan; we require reasonable safeguards from our partners.
6. Children
The Service is not specifically directed at children; merchants should not create accounts for children.
7. Your rights
You may request access to, correction of, or deletion of your personal data via support@autoit.studio; we will respond within 30 days. See the Data Deletion page for details.
8. Security
Passwords are always stored as bcrypt hashes; important actions are audit-logged; HTTPS is recommended.
9. Changes
If we change this policy, we will update the effective date on this page and announce material changes separately.
10. Contact us
Questions about this policy: support@autoit.studio.